Tutorials, FAQ & Contact

Do you need help? You’re in the right place!

Support Forum

Need support or found a bug in our theme? Visit our friendly and helpful support forum, where we can work together.

Theme Documentation

If you’re looking for more information so you can work on your own, our documentation can definitely help!

Change Log

Open the change log to check out new and previous updates, added features and bugs that we’ve fixed.

Rife Free Child theme

Use this basic child theme if you plan to modify our theme files. More about this.

Rife License Code

After you buy the Rife Pro theme license, you’ll get an e-mail with confirmation of your purchase, and also the licence code that you’ll need to activate the theme, as well as to use our support forum.

See our screen shots below, to see where to enter the licence code:

Where is the licence code in my e-mail?

Showing where license code can be found in e-mail
The licence code is marked with a red border and arrow, and can be found in e-mail from us, after you subscribe to one of our plans.

Where to register the licence code in the theme

Image show where to insert license code in theme to activate it.
This Image shows where to insert the licence code in the theme to activate it.
You need to go to Appearance → Rife License and Info to find this form.

Where to register the licence code in the support forum

Where to insert License code while registering on support forum.
Where to insert License code while registering on our support forum.

How to start a new topic on the Apollo13 Support Forum

How to start new topic on Apollo13 Themes support forum
To start a new topic on the Apollo13 themes support forum, you have to login and then click the big button marked ‘New Discussion’ at the top right-hand side of the screen, Next select the right category to post in (if you have more than one theme registered with us) and describe your issue.

Video Tutorials

These video tutorials show you how to download and install our theme. You can also see how to import our demo data.

Frequently Asked Questions (FAQ)

See the list below for our most frequently asked questions. If your question is not listed here, then please contact us.

What do I need to use the Rife WordPress theme?

As Rife is a WordPress theme, all you need is a self-hosted WordPress site.

Can I use this theme on my clients’ sites?

Sure, you can use it for both commercial and private projects.

Where I can find my licence key?

You will find them in your e-mail after you’ve purchase the theme, see the above section.

Does the Rife theme work with latest version of WordPress?

Yes it does, we advise that you use the latest version of WordPress for your site, so that you’re on the same version as us.

How to manage my subscription?

There is no special account connected to subscription for Rife Pro, that you have to log into. Everything is available right from theme admin panel.

You can easily update your payment method or cancel subscription form your WordPress admin panel after you register your license code. 

To do it go to Rife Pro Import & Info and use Update payment method or Cancel subscription links. If you face any problems, then please contact us.

How to cancel subscription

What are the server requirements for this theme?

Server requirements can be found in our documentation. However, even if your server doesn’t quite reach the requirements you can still have a go with with trying out the theme. If you experience any issues,  please contact us on the support forum.

Will this theme work with WordPress.com sites?

As far as we know, (as of September 2017) WordPress.com only allows you to install custom themes in the most premium of plans. Anyway, why don’t you test it out with Rife Free first, before you invest money in Rife Pro.

Is Rife translation-ready?

Yes, you can either use it with WPML, a multilingual WordPress plug-in, or with .po files. Details can be found in our documentation.

What browsers are compatible with the Rife theme?

The Rife theme is compatible with all modern browsers including IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge, and Mobile Chrome.

Do you offer customization?

On our support forum, we can help you with minor theme modifications and CSS tweaks. Depending on your request we’ll decide if our support will cover what you want. Currently we don’t offer deeper customization of sites, either for free or paid. For this you will need a developer.